The Housing Service area is responsible for all facilities Welcome House owns and operates. This includes the Emergency Shelter for women and children, the Gardens at Greenup Apartments, King’s Crossing and maintenance for all facilities.
The Welcome House Emergency Shelter provides a safe place for approximately 30 homeless women and children. Guests of the shelter work with Service Coordinators and other Welcome House staff to increase income and access affordable housing while removing any challenges or barriers to success.
While working toward greater stability, clients are offered a safe place to live, warm meals, any needed hygiene supplies, and extra assistance (such as help with transportation and referrals to area resources). Shelter residents benefit from the caring support of a 24-hour staff member, various volunteers, and donors who help meet their needs.
In 2015, 135 children were part of the many individuals who stayed in Shelter. Fifty-two percent of the children served were under six years of age. Children who stay in the shelter (as well as those of other families working with Welcome House) have the support of a staff member dedicated to meeting their needs and protecting their rights. Mothers are offered assistance in enrolling children into school and daycare, and in meeting the material needs of their school-aged children.
The average length of stay at the shelter was 35 days. During their shelter stays in 2015:
The Gardens at Greenup is a supportive housing program for post secondary education students and their children that opened in 1996 based on the Virginia Place model. This program offers affordable, stable housing consisting of 20 units containing 2, 3, and 4 bedroom apartments. It is designed to strengthen families by providing affordable, subsidized housing with on-site support services which includes Service Coordination, education planning and support, career planning, financial literacy, life skills training, and childcare. The program is unique in setting a holistic standard for self-sufficiency, including personal growth development, family activities, and building a community of support. Residents are expected to actively engage with their Service Coordinator for family case planning and goals development, be willing or already enrolled in post secondary/vocational training, and have a child in their custody living with them. Clients work on goals in the following areas: education, income, family support, self sufficiency, and budgeting. In addition, residents are supported through the Women’s Leadership Council of Greater Cincinnati for monthly events and mentoring opportunities. A resident may stay up to 6 years in the program as long as they are fulfilling their education goals, though the majority has average stays between 2-3 years. The length of stay is determined by the resident’s progress on goals and compliance with the program and all residents are expected to sign a 1 year lease upon entry.
King’s Crossing Apartments (KCA) provides permanent supportive housing for homeless persons with disabilities. KCA has 8 units: 3 efficiency units, 2 one-bedroom units and 3 two-bedroom units. Supportive services are facilitated by the Housing Services Coordinator and will be offered to any resident that requests them. Services include assistance in the transition from homelessness to permanent housing, referrals in addressing specific needs such as mental and physical health care, domestic violence counseling, chemical dependency treatment, employment, financial education and planning, and any other special need the client may have.
The Rapid Re-Housing Program provides rental assistance so that individuals and families can move quickly from a shelter or living on the streets into an apartment of their own. Welcome House Service Coordinators work with clients to locate housing. After clients move into their new housing, Service Coordinators continue to meet with them to ensure they keep or increase their income and understand their responsibilities in order to maintain the housing. The assistance provided is customized to match the individual needs of each household; some households receive one-time assistance while others may receive assistance multiple times, depending on their situation.
Welcome House has acquired 65 properties in early 2015. These properties range from efficiencies to four bedroom units.