Need Help?

All potential clients interested in Welcome House services can come into our main office, which is located at 205 W. Pike St., Covington, KY 41011.

If you are unable to attend walk-in hours, you can make an appointment by calling 859.431.8717 or stopping in during our main office hours, Monday through Friday 9AM-4:30PM.

Walk-in hours every Tuesday from 1PM-3:30PM, and every Thursday from 9AM-12PM.

 

Frequently Asked Questions

What if I made an appointment, but now I can’t make it?

If you make an appointment, but have to miss that appointment, you must call to let your service coordinator know. Please call 859.431.8717 to cancel your appointment.

 

Do I need to bring any paperwork for my walk-in assessment?

No, you do not need to bring any paperwork with you for your walk-in assessment.

 

How do I get into the Shelter?

We shelter women and women with children. We also serve men, but we do not have a men’s shelter.

Coming in for an assessment is the first step to becoming a client. Space at shelter is limited and we cannot guarantee immediate entry into our shelter once you are a client. You do not need to be in our shelter to receive our services.

The stay in our shelter differs from client to client.

 

Can I use Welcome House as my mailing address?

Once you are a client, you are able to use our address as your address.