Shelter Cook

Back to Job Opportunities

Posted 6/20/2017

The Shelter Cook is a part-time position responsible for meeting the needs of the women and children living in the Emergency Shelter that is open 24-hours per day, seven days per week.  This position implements all agency and shelter policies and procedures and independently oversees operations of the shelter food program, including food and supply purchase, meal planning and preparation, and adherence to budget and grant guidelines.  This position performs duties in accordance with Welcome House Core Values, including: Ethical, Collaborative, Client-Centered, Accountable, Professional, and Passionate.

1. Planning and Preparing Nutritious Meals
•Plans weekly menu according to the USDA nutritional guidelines; menu items will demonstrate a basic understanding of an investment in good nutrition to promote health of residents and their children.
•Procures food and non-food supplies, sufficient to feed up 30 shelter residence.
•Prepares a variety of meals for two meals per day for shelter residents.
•Coordinates with shelter advocates for weekend meals and evening snack preparation.
•Integrates donations of food into meal preparation, as needed.
•Travels offsite and transports groceries by car.

2. Maintaining Safe and Healthy Environment
•Completes and maintains food service sanitation certification.
•Implements knowledge to ensure safety and quality of food served to residents.
•Manages and maintains the cleanliness and organization set forth by the Northern Kentucky Independent District Health Department of the basement, kitchen, and dining room.

3. Administration
•Submits purchase records and receipts to the Accounting Assistant.
•Completes any needed training and documentation as required by the Health Department.
•Tracks and submits monthly budget information to the Housing Staff and Facilities Supervisor in a timely manner.

4. Internal/External Collaboration
•Attends partner agency and area meetings as determined by the Housing Staff and Facilities Supervisor and/or Director of Housing Services.
•Maintains positive public relations and serves as a liaison with other related community services.
•Maintains, fosters, and establishes new vendor relationships.

5. Other duties as specified by the  Housing Staff and Facilities Supervisor.

•Minimum of High School Diploma or equivalent required, or any equivalent combination of education and experience which provides the required knowledge, skill, and abilities.

•Educated or trained in nutrition or food service preferred.

Skills/Specialized Knowledge/Abilities
•Calm, organized, patient, diplomatic, and confident demeanor in working with staff and residence.
•Advanced attention to detail and accuracy in all work.
•Proficiency with Microsoft Office applications, including Word, Outlook, and Excel.
•Ability to maintain the highest level of confidentiality regarding client and staff information.
•Ability to communicate both verbally and in writing to a wide range of audiences, including staff, volunteers, donors, service professionals, and external vendors.
•Ability to work collaboratively colleagues, clients, internal, and external partners.
•Ability to problem solve and work independently.
•Ability to manage conflict and build healthy working relationships.
•Ability to handle a number of tasks simultaneously.
•Sufficient math skills to administer a budget.
•Knowledge of basic culinary skills necessary to quickly and efficiently meet the needs of up to 30 shelter residents.

Key Performance Indicators:
•Understands agency vision/mission and how to achieve agency goals
•Ability to meet client needs, to maintain the safety of shelter and it’s residents
•Ability to maintain effective relationship with residents and co-workers
•Progression to working independently
•Accurate completion of paperwork
•Compliance with activities required by funding sources

Working Hours/Environment
•Monday-Friday 1:00-5:00p.m.; schedule may vary due to food schedule pickups.
•Work typically performed in an indoor 3-floor office building.

Tools and Equipment Used
•Kitchen equipment: steam table, refrigerator/freezer, commercial oven, commercial sanitizer, and other basic food prep and safety equipment.
•Computer, copier, fax/scanner, phone, other typical office equipment, and basic troubleshooting of plumbing, HVAC in emergency situations

•Minimal-less than 15% of the time.

Physical and Mental Demands
•Frequently required to stand, bend, stoop, lift, and climb stairs.
•Digital dexterity and hand/eye coordination in operation of office equipment
•Ability to speak to and hear employees/clients via phone or in person
•Body motor skills sufficient to enable incumbent to move between 3 floors
•Additional Mental Requirements: compare, decide, direct, problem solve, analyze, instruct, interpret
•Moderate lifting up to and above 50 pounds

Interested parties should submit a cover letter and resume via e-mail to:, or
205 West Pike Street; Covington, KY 41011

Welcome House is an equal opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status or any other protected class.

Back to Job Opportunities