Executive Director

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Posted 2/17/17

The Executive Director is the Chief Executive Officer of Welcome House of No. KY, Inc.  The Executive Director is primarily responsible for implementing the strategic goals and objectives of the agency as established by the Welcome House Board of Directors, and provides direction and leadership for the consistent achievement of the agency’s vision, mission and financial objectives.  The Executive Director performs his/her duties in accordance with Welcome House core values, which include: professional code of conduct, collaboration, client-centered focus, accountability, professionalism, and passion.


•Assures that the agency has a long-range strategy which achieves its mission, and toward which it makes consistent and timely progress.
•Networks with community leaders, donors and policy makers, and builds alliances that support the mission of ending homelessness.
•Provides leadership in developing program, organizational and financial plans and policies with the Board of Directors and staff, and directs the implementation of all plans and policies approved by the Board.
•Serves on community and governmental advisory boards that address issues that affect the Welcome House client population and advocates for Welcome House clients in the community.
•Stays current on funding strategies and models for affordable housing and envisions and plans for future housing projects.
•Oversees the management of properties owned by the agency and occupied by clients – including improvements, regular maintenance, emergency care, and attempts to maintain full occupancy.
•Maintains a working knowledge of significant developments and trends, both local and national, related to poverty, services and housing for persons who are homeless or at-risk of becoming homeless.
•Advocates with local, state and national groups for public policies that bolster Welcome House services and that help Welcome House clients achieve independence and stability.

•Establishes sound working relationships and cooperative arrangements with community, political, and corporate groups and the general public.
•Develops and maintains liaisons with non-profits, volunteer organizations and professionals which will facilitate improving and filling the gaps in Welcome House services.
•Oversees design, marketing, promotion, delivery and quality of housing and services.
•Assures agency and its mission, programs, products and services are consistently presented in a strong, positive image to relevant stakeholders.
•Serves as the chief spokesperson for the agency.

•Supports operations and administration of the board by advising and informing board members, interface between board and staff, and support board development.
•Keeps board informed of all significant developments of both local and national policy trends related to housing and services for the homeless population.
•Oversees the recruitment, employment, training and release of all personnel required by the agency.
•Leads an effective executive management team.
•Maintains a climate that attracts, keeps, and motivates a diverse staff of highly qualified people, and encourages staff, Board and volunteer development and education.
•Assures that official records and documents are maintained and are compliant with federal, state and local regulations.
•Ensures that departmental position descriptions are current, that regular performance evaluations are held, that adequate personnel records are kept and that sound human resource practices are in place.

•Works with the staff and Finance Committee to develop the annual budget, follow fiscal policies and procedures, insure accurate scheduled reports are presented to the board and sees that the agency operates within budget guidelines.
•Oversees grant writing, fundraising planning and implementation, including identifying resource requirements, establishes strategies to approach funders, submits proposals and reports to foundations and other funding bodies.
•Jointly, with the president of the Board of Directors, conducts official correspondence of the agency, and jointly, with designated officers, executes legal documents.
•Performs other duties as needed or as assigned by the President of the Board of Directors.

•Graduate degree preferred

•At least five years of administrative level management experience required.  Prior non-profit management experience preferred.
•Experience with fundraising and non-profit development
•Networking and community building experience
•Experience creating reports; tracking and analyzing data
•Ability to read and analyze financial statements
•Extensive experience with staff supervision, management, and program development and evaluation

Skills/Specialized Knowledge/Abilities
•Knowledge of government and other grant regulations
•Understanding of employment law
•Proficient in non-profit accounting
•Advanced communication skills, including public speaking
•Advanced supervision and management skills
•Thorough understanding of the population served by the agency
•The ability to plan and execute multiple projects/tasks and adapt to changes
•Exhibits attention to detail and accuracy in all work
•Ability to work collaboratively with colleagues, internal partners, and external partners
•Ability to problem solve and work independently
•Manages conflict and builds healthy working relationships

Key Performance Indicators
•Understands agency vision/mission and how to achieve agency goals
•An effective leader who cultivates a professional culture
•Proficient in strategizing for long term financial health of the agency
•Effective networker and donor cultivator
•Knowledge of and maintains compliance for government and other grant regulations
•A presence in the community as a result of building needed partnerships for clients and the agency
•Demonstrates knowledge of program data and analysis, evaluation, and making needed changes for program development
•Manages budget and its constraints
•Ability to maintain the highest level of confidentiality regarding client and staff information

Working Hours/Environment
•Work typically performed in an indoor, 3-floor office building

Tools and Equipment Used
•Personal computer, copier, fax/scanner, phone, and other typical office equipment

•Up to 25% of the time

Physical and Mental Demands
•Frequently required to sit at a desk/workstation for long periods of time
•Ability to work at a computer terminal for extended periods of time
•Digital dexterity and hand/eye coordination in operation of office equipment
•Ability to speak to and hear employees/clients via phone or in person
•Body motor skills sufficient to enable incumbent to move between 3 floors
•Additional Mental Requirements: compare, decide, direct, problem solve, analyze, instruct, interpret
•Frequent lifting up to 10 pounds: office supplies

Welcome House has partnered with Centennial to help in the search for Welcome House’s next Executive Director.  If you, or someone you know, has a passion for ending homelessness in accordance with the agency’s core values of professionalism, collaboration and accountability please contact our partner at Centennial Becky Scheeler, 513-366-3768 or bscheeler@centennialinc.com.

Welcome House is an equal opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status or any other protected class.

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